Bebop 2 Knowledge Base

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Information about firmware versions.
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Version 5.2.0   Update description With the latest version, we wanted to make the media viewing easier using a new gallery. Discover Flight Director, a video editing assistant that allows you to automatically create edits of your best moments, by personalizing the duration, music and overlays (in-app purchase). Social media enthusiasts, we wanted to offer you the best. This is why you can now share your best shots instantly on Instagram, Facebook, Messenger, Twitter and Snapchat. And because you love being the first to know, we promise to keep you updated about our promotions and events through the Parrot newsfeed. Additional feature: use the photo timer to easily take pictures with your friends. Just hold down the camera icon and say cheese! Last but not least, the app is now compatible with the Chinese cartographic system Baidu.     Release Note Features   New video viewing modes Enhanced video viewing and processing: New gallery for media and Best-Of montage. Flight Director (in-app purchase):  video editing with ability to choose the duration, music and style.   Social Media Setting up of new sharing features and a tool to stay up-to-date with Parrot’s news. Sharing of media on social networks (Instagram, Facebook, Twitter and Snapchat). Parrot newsfeed displaying promotions, tips and events through notifications.   Photo timer New 3 seconds photo timer feature added. The features activates when holding down the camera icon.               Compatibility Chinese cartography system Baidu is now integrated in FreeFlight Pro, enabling the use of Flight Plan (in-app purchase) in China.               Android OS - Please note, Flight Director is only compatible with arm64-v8a and armeabi-v7a ABI's (Application Binary Interface).       Version 5.0.2 Android [Fix] Landing button availability issues when changing the settings of the hand-launch during a flight. [Feature] Return To Home delay settings back, default value set at 3 seconds. [Cameraman / Follow Me] Adding the scanning animation when searching for the subject. [Feature] Return of the option JPEG snapshot from the piloting interface in camera control. [Fix] Graphics interface in map mode. [Fix] Bug accessing to Follow Me GPS and Visual tracking from the piloting interface. iOS [Fix] Return of the option JPEG snapshot from the piloting interface in camera control. [Fix] Detection issues with some Bluetooth controllers. [Flight Plan] Correction of the positioning of the waypoints when zooming at the maximum on the map. [To come] Fix of USB connexion on iOS 11.0.x with the Parrot Skycontroller 2. Bug on iOS corrected on the next iOS version 11.1 (currently only available in Beta version). Version 5.0.1 Android [Cameraman] Correction of crashes when accessing the cameraman mode on a limited number of devices. [Correction] Un-synch flight mode bug when the app is in the background or disconnected. [Correction] Automatic reset of the maximum flight altitude when the app was in the background or disconnected.
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   1) MEDIA SELECTION Go to your Gallery menu in FreeFlight Pro and select desired footage for your video.    Select all footage you want to see in the video, they will appear in green once selected. Click on MAKE HIGHLIGHTS and the App will automatically begin to create your automated video.   ATTENTION: you need to have a substantial amount of footage for the App to create a good video. If you don’t, this message will appear :         2) AUTOMATED MEDIA CREATION Once you have clicked on “MAKE HIGHLIGHTS”, the App will automatically create a video template.   When it is ready, you have the choice to export it right away if the video suits you or you can edit it by clicking on “CUSTOMIZE”.     3) CUSTOMIZATION You can first choose the length of your video (depending on the amount of footage you have).   Then you can choose the style of the video, how fast the cuts will be made, how the transitions will be made etc…   Select music presets or import yours. You can then decide which moment of the music to implement.   You can make manual adjustments by selecting which footage you want to see in the final video depending on the length you choose.   Different templates are available for you to display your flight information such as location, GPS etc…   Finally, when the video looks good to you, click on export and it will be saved on your phone.  
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The Return home feature enables you to fly the Bebop 2 back to: the last take off location. To locate your position on the map, FreeFlight 3 must have access to your smartphone location services.   For iOS devices, activate the function in Settings > FreeFlight 3 > Location service. For Android devices, activate the function in Settings >Application manager > FreeFlight 3 > Permissions.   *Note: the Return home feature cannot be activated if your Bebop 2 is not receiving a GPS signal.     To activate Return Home: On the piloting screen, tap for Bebop 2 to return to its last take-off position (the button turns green).  Upon arrival, Bebop 2 will hover at about 6 ft/2 m off the ground. Once Return Home is activated, Bebop 2 will rise to an altitude of 60 feet and fly towards the last take-off position in a straight line.   Warning: Bebop 2 cannot automatically avoid any obstacle in its path during Return Home flight.  Make sure the flight path is clear and you have established line-of-sight with the drone before activating Return Home.   If the connection between your smartphone and the Bebop 2 is lost, Bebop 2 returns to its starting point automatically after a certain period of time.  You can change this time in Return Delay.     To change Return Delay:   in FreeFlight 3, tap      to open Settings. Swipe across the screen until you see the "RETURN TO STARTING POINT" page.     At the bottom of the page, tap the number.  Use the keypad to enter a new time, and tap OK.     Map mode   Map mode lets you see the position of your Bebop 2 on a satellite map instead of the live video feedback.   Before activating the map mode: Preload a map. If you fly the Bebop 2 in an area without Internet connection, or if the Internet connection is lost while flying, your Bebop 2 can still be located on the map. Wait for the green    icon to indicate the Bebop 2 GPS position is detected.     Preloading a map    1. Go to the main screen of FreeFlight 3. 2. Go to       > Settings. 3. Tap Map preloading. The blue dot indicates your current position.     4. Tap Preload , w ait until preloading completes.     Activating map mode   On the piloting screen, tap       The     icon indicates your smartphone's position. The    icon indicates Bebop 2's position. To switch back to live video mode, tap    again.
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Question How works a Return To Home ? Answer The position of Home is chosen by order of priority in the following list (this can't be changed by users) : Position of the drone at the moment of Take-Off if GPS fix if available Position of the controller (Smartphone/tablet) at the moment of Take Off (if available) Position of the first GPS fix of the drone if GPS fix is not available when taking off The altitude of Return To Home is the maximum between the current altitude and 20 m, it doesn't go to the highest altitude reached during the flight. The drone Return To Home at 8m/s.
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With FreeFlight Pro On the main page, press the name of the last connected drone to see the serial number, the latest GPS coordinates, the firmware version installed in the drone.      With FreeFlight 3 The serial number and last GPS coordinates can be found on FreeFlight 3 app : Select Settings from the main page on FreeFlight 3 Select on "Details on the last connected drone" Make a capture of the screen with the Serial number of your drone and Skycontroller (if available)  
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  Network Name   Change the network name of your Parrot Bebop Drone: Change the Parrot Bebop Drone  name in the Product name field. Reboot the Parrot Bebop Drone . Note: The network name of the Parrot Bebop Drone  can only contain letters, numbers and underscores ("_"). It must not exceed 32 characters in length.   WPA2   Set a password for your Parrot Bebop Drone 's Wi-Fi network.   Location   Select your country.   Wi-Fi band   Connect the Parrot Bebop Drone to the 2.4 or 5 GHz Wi-Fi bands. The 2.4 GHz Wi-Fi band enables you to fly the Parrot Bebop Drone from a greater distance. It is generally more congested than the 5 GHz Wi-Fi band in urban areas. The 5 GHz Wi-Fi band enables you to obtain a better quality connection between the Parrot Bebop Drone and your smartphone for streaming footage. Check your smartphone user guide (or the technical specifications) to see whether it supports connection to the 5 GHz Wi-Fi band. If it does not, use the 2.4 GHz Wi-Fi band only.   To switch the Wi-Fi band (2.4 GHz or 5 Ghz) manually without using the application, hold down the on/off button of the Parrot Bebop Drone for 6 seconds .   Note: The diagram at the bottom of the screen shows the state of the Wi-Fi channels.   Before flying the Parrot Bebop Drone , ensure that you comply with the Wi-Fi frequencies restrictions for the area in which you intend to fly. Certain frequencies may be restricted or forbidden. Selecting the country and activating the outdoor option enable FreeFlight Pro to adapt the available channels according to the legislation of the selected country.   For example, in certain countries using the 5 GHz Wi-Fi band may be prohibited in outdoor mode.   In automatic mode, FreeFlight Pro automatically selects a channel according to the country, the mode (outdoor/indoor), and the Wi-Fi band selected and the congestion of the channels.   If you encounter a problem with the quality level of the Wi-Fi connection: Select Manual mode. Select a non-overloaded channel using the information displayed on the diagram.
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How to reset the Parrot Bebop 2 ?   Switch on the Parrot Bebop 2. Wait until the LED of the Parrot Bebop 2 stops blinking. Press the power button during 10 seconds. > THe LED lights blinks then the Parrot Bebop 2 reboot. this step can last a few minutes. The reset procedure is completed after the Parrot Bebop 2 restarts.  
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Here is the error codes that can be met within FreeFlight Pro or the SDK used with Parrot Bebop 2. Available actions are in the description.   Error # Description What happened? SDK Code 2 Motor security stop - Please check the integrity of the motors before take off. the drone fell or don't take off. errorMotorStalled: Motor stalled 5 Motor emergency stop - Check the integrity of the drone before take off. The drone fell or don't take off. errorRCEmergencyStop: RC emergency stop 9 Battery error - recharge the battery, if the problem persist, change the battery. The battery is too discharged errorBatteryVoltage: Battery voltage out of bounds 10 Battery critical error - Change the battery incorrect number of cells : battery damaged or too unbalanced errorLipoCells: Incorrect number of LIPO cells 11 Motor critical error - Don't try to take off, contact curtomer service. the drone fell or don't take off errorMOSFET: Defectuous MOSFET or broken motor phases   Barometer error - the dorne checks that the sensors are available before taking off. restart the drone and check mecanical integrity before take off. If the situation persists please contact the Customer Service.         Vertical camera error - restart the drone, check if the vertical camera is well plugged. If the situation persists, please reach the Customer Service.     When reaching the customer service, please share screenshots of the error message, the serial number of the drone and a detailed description of the situation. Barometer problem When booting, the Parrot Bebop 2 checks the access to the sensors. If the message "Barometer problem" is displayed, restarting the drone permits to clear the message. If the message persists after several launch, please save a screenshot and contact your local Customer Service. Vertical camera problem The vertical camera permits to stabilize the flight of the drone, avoiding to drift by viewing the "patterns" on the ground to get a fix location. Flying above a contrasted surface permits to avoid drifting. On the ground : the drone won't take off, the alert message will be displayed on the app. On the air : the drone may become unstable (depending on the wind and external elements) and drift, the alert message will be displayed on the app. Possible solution : The vertical camera may be disconnected, refer to "how to repair" articles in order to plug the vertical camera. The camera may be dirty and needing to be cleaned with a cloth. Battery problem If the battery doesn't charge, check that the wall adapter is well connected (a "clic" sound can be heard when it's in place). If the LED charger blink red when plugged on the wall, then the charger detects a defect and alerts that the battery cannot be charged. We recommend to reach the place of purchase to know more about warranty and solutions available. Related articles Support & Assistance content about the drone Troubleshooting Maintenance & repair
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Learn how to repair the Parrot Bebop 2. 
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How to replace upper parts   How to replace lower parts   How to replace the nose     How to replace the camera     How to replace the GPS board   How to replace feets and antennas     How to replace propellers
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Here is the steps to follow to be able to copy internal pictures of the Bebop using the computer and Wi-Fi. Note that on Mac computers there is two ways to access the drone, using cmd+k or Firefox (or Filezilla ftp).   Connect the Mac on Wifi to the Bebop 2 Press cmd+k to open a command window Enter : ftp://192.168.42.1 Press enter Pictures are in internal_000 / Bebop 2 / Media   And browse on the files of your bebop !   Or using firefox Connect the Mac on Wifi to the Bebop 2 Open Firefox Enter the adress : ftp://192.168.42.1 Press enter Browse the folders, pictures are in internal_000 / Bebop 2 / media
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In this section, we will address a few topics that might help both the novice and experienced pilots to troubleshoot their Bebop 2.     LED behavior The power/LED button is located on the back of the drone, directly below the battery.  In addition to being the navigation beacon, the LED indicates various states of the drone.   When the LED is:     Steady red - Bebop 2 is in normal state Sed and blinking slowly - Bebop 2 is booting up Sed and blinking quickly - a motor error is detected To locate the defective motor:   In FreeFlight 3, tap Start. Tap     to open SETTINGS. Swipe left or right until you see MOTOR INFORMATIONS, where motors status is displayed.  Locate the defective motor as indicated on the screen and check whether its propeller is blocked or damaged.     Video and photo   Blurry Video Try to decrease the speed by lowering the inclination angle; in addition, check the rotation angle.  The slower the drone moves, the better the video quality. *Note: for best video quality results, reduce all piloting controls to their minimum settings.   Jello Effect The apparent "jittery" (or jello) effect could be a hardware issue.   Mechanical / Hardware - Check propellers and motor mounts for any visible signs of damage.  With the drone's power turned off and the battery removed, spin each propeller to verify the motor shafts are rotating straight (propellers should not "wobble" as they spin).   You can purchase replacement motors and propellers at www.parrot.com.   Video streaming There are grey lines on my smartphone/tablet   Check the WiFi connection on your smartphone or tablet. make sure you have selected an unpopulated band.     Connection   WiFi/Bluetooth My smartphone doesn’t show a WiFi connection after turning on the drone.   It takes a few seconds for the drone to complete the booting sequence and establishes a connection.  Wait for the rear LED to stop flashing, then check the connection again. Sometimes, your smartphonedrone will show that it is to the drone before FreeFlight 3 recognizes the connection, if this happens, wait a few more seconds and check the connection again.     Flying   When I take off, my Bebop 2 flips over   Make sure the propellers are installed in the correct order. See Getting Started > Mounting the propellers Tap Flat Trim before each take off. My bebop 2 drifts sideways during take off   Make sure the take-off area has distinct ground features, in good lighting and not in a uniformed color (for example, an all-white floor); darkness and uniform surfaces can disorient the drone’s down-facing camera. *Note: always flat trim the Parrot Bebop 2 before each flight.   My Parrot Bebop 2 keeps rising without my control This could be an issue with either the ultrasonic sensor or the barometer.   If the drone keeps rising to a height about 9 ft., that means the ultrasonic sensor is not reading the ground below accurately. Try to reset MAX ALTITUDE and VERTICAL SPEED to the lowest settings and launch again. If the height is over 9 ft. - the barometer is not able to correctly sense the changes in altitude.   Try to reset MAX ALTITUDE and VERTICAL SPEED to the lowest settings and launch again. If the problem presists, we recommend that you reset all settings to their default values and start fresh. My bebop 2 keeps falling from the sky   Check the battery level, make sure the battery is always fully charged prior to each flight. Check the propellers, make sure they are securely mounted. I can't remove my propellers   When using the propeller removal tool to remove the propellers, make sure not to turn the tool too far to ensure the holes are aligned with the screws.     Spare parts You can buy spare parts for the Parrot Bebop 2 at www.parrot.com
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Before each flight check list   Battery   Make sure the battery housing is intact and the terminal is clean. STOP using/charging the battery IMMEDIATELY if the housing is cracked, punctured, or deformed. Dispose of any used battery in compliance with your local safety regulations.   Charger   Inspect the charger, make sure the housing is intact with no visible damage and the contacts are clean.  STOP using the charger IMMEDIATELY if the housing is cracked, punctured, or deformed. Dispose of any discarded charger in compliance with your local safety regulations.   Propellers   Check the propellers for any visible damage; a bent blade could cause instability in flight, which could result in loss of control (and in turn crash the drone).  In addition, make sure the propellers can still be securely mounted to the drone.   Camera   Check for any visible damage to the lens.  Blemishes on the lens could affect photo and video quality.   Airframe   Check for any structural fatigue or damage to the central cross, make sure the wires connecting the motors and antennas are secured to the airframe.  Remove any dirt or grime that may have accumulated in the motor housings, battery contact, and USB port.   Landing feet   Check for any structural fatigue or damage, make sure the Wi-Fi antennas are secured to the two front feet.   Overall wear and tear   Check the drone for any visible damage. Remove any dirt or grime that may have accumulate between the central cross and the upper body.  STOP using the drone immediately if any wire or electronic component appears damaged (bare wire, warped PCB, etc.)     Storage   Battery Store the battery away from direct sunlight in a cool and dry place where the ambient temperature is below 140°F/60°C.  If you plan on not flying your Bebop 2 after 50 th flight, run the battery to 50% capacity before storing.   Drone Store the drone away from direct sunlight in a cool and dry place.     Maintenance and cleaning   Camera   If necessary, use only designated lens-cleaning material for cleaning to avoid inadvertent damage to the lens.   Airframe   You may use compressed air to remove any dirt or grime that may have accumulated in the motor housings, battery contact, and USB port.  DO NOT use any moistened material for cleaning.   Propellers   Remove propellers from the drone prior to cleaning; use a dampened cloth to wipe down the blades.  Make sure the propellers are completely dry before mounting.
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You can share flights data using social networks and email. To do so, you nee to register on Parrot Cloud : Academy and using a valid internet connection. There is 2 boutons "Send Piloting" / "Share" .     The data sent via email is a json file. Using third party tools like Flight Data Manager permit to process data shared.  
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 1. Where can I find the software version of my Parrot Disco? First, connect to your Parrot Disco, then in the FreeFlight Pro application, click on the name of your device (Example: DISCO-891012)      Finally, on the next screen you will see various information about your Parrot Disco, including its software version     2. Where can I find the version of the FreeFlight Pro application? Launch the FreeFlight Pro application, then click on the context menu, you will see the version of the application     3. Where can I find the version version of my Parrot Skycontroller 2? First, connect to your Parrot Disco, then in the FreeFlight Pro (Fly & Film) application, click the settings icon  "(toothed wheel)"     Then, on the menu on the left, select Controller. Finally, you will see information about your Parrot Skycontroller 2, including its software version    
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