Do you have access to the wiring ? It seems that a cable got disconnected. If everything seems ok we recommend you to contact Parrot customer service with the model of the car, the year, the model of audio system installed and the informations about your phone. Thank you.
Parrot Community - Parrot Moderator Don't forget to search for related topics and knowledge base before posting a new topic. Please share your setup (smartdevice model + OS version + firmwares versions installed in the Parrot product). You can "Contact Us" to reach customer Service.