8 REPLIES
adamcurrie
Explorer

Re: Keeps dropping out of the sky

Forgot to mention, I have 3 hydrofoil drones and each experience the same issue. It's more noticable if I bump up the settings for speed and angles. I suspect either the safety cutout or a voltage drop with aging lipos

adamcurrie
Explorer

Re: Keeps dropping out of the sky

Selecting the cutout feature doesnt seem to work in the latest version of freeflight mini for iOS.

 

With the drone disconnected I can select no cutout but as soon as I power it on and it reconnects, it switches back to cutout.

 

I think I have an android device somewhere. If I find it, I can test that too.

brianellis
Senior Navigator

Re: Keeps dropping out of the sky


Parrot_Modo wrote:

Hi William,
You can go into the settings to disable the "Cut out" feature. That will prevent to cut out while flying.
Make sure that the drone don't hit any obstacle and that the propellers are ok before taking off.


where is the "cut out" feature? im having the same probelm where it falls out of the sky

Vince1015
Explorer

Re: Keeps dropping out of the sky

Did you figure this out? I’m having a nearly identical issue

douwe
Explorer

Re: Keeps dropping out of the sky

Hi all,

My parrot hydrofoil drone also keeps falling out off the sky out off the blue. I have resetted my drone like you suggested but it didn't work. I also can't unselect the cut out button. The app won't allow me. Any more tips? It's starting to get really annoying cause now i am afraid to fly and break the drone.

 

Thanks!

Retired contributor

Re: Keeps dropping out of the sky

Hi,
To reset the Hydrofoil, press the power button during 10 seconds. The leds will show that the Minidrone is rebooting. The Cut Out button can be selected or greyed if disabled. If the app don't let you disable the cut out function, make sure you selected the drone mode instead of Hydrofoil mode and reinstall the app if required. Thank you.

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markbarrow
Master Observer

Re: Keeps dropping out of the sky

I was having the same issue, however now the drone wont even lift off the grown and only stays on for a max of 2 seconds before it cuts out. 

When I go to the settings it wont let me select the "none" feature next to the cut out setting. 

Is there a way to completely reset the parrot hydrofoil?

Community Manager
Community Manager
Solution

Re: Keeps dropping out of the sky

Hi William,
You can go into the settings to disable the "Cut out" feature. That will prevent to cut out while flying.
Make sure that the drone don't hit any obstacle and that the propellers are ok before taking off.

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Don't forget to search for related topics and knowledge base before posting a new topic. Please share your setup (smartdevice model + OS version + firmwares versions installed in the Parrot product). You can "Contact Us" to reach customer Service.

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williamrobbins
Navigator

Keeps dropping out of the sky

Used to work fine.  Now keeps dropping out of the sky at random times for no reason.  Why?