Here is seems the best option is to press on/OFF button for 10 seconds in order to reboot it. If there is still trouble connecting, please use "Contact Us" widget available on this page.
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To find the version number installed on your MiniDrone, use the FreeFlight3 application. Press Free Ride, thenThe version number is given in the general information.
Two methodsare available for updating your MiniDrone:
With the FreeFlight 3 application
Launch the FreeFlight3 application.
If necessary, connect your smartphone to Internet. Then pressCheck for updates. > The opposite pop-up appears
PressOK. > The application downloads the new version. > If necessary, reestablish the Bluetooth connection to your MiniDrone. The installation of the new version starts automatically.
A pop-up asks you to reboot your MiniDrone. PressOK.
With a USB cable
Install the battery in the MiniDrone and wait until the lights turn green.
Connect the MiniDrone to your computer using a USB/micro-USB cable. > Wait until the left-hand light is a steady green.
Download the update file available in the box above this procedure. Do not rename the downloaded file.
Drag and drop the update file into the MiniDrone as though it were a USB Flash drive. The update file must be placed at the root of the MiniDrone and not in a folder. > The lights flash while the update file is being transferred. > Once the transfer is complete the right-hand light remains orange.
Safely remove and disconnect the MiniDrone from your computer. > The update is installed. The lights alternately flash orange with increasing rapidity. Do not remove the battery from the MiniDrone while the update installation is in progress.