DukeSparrow
Navigator

Re: UPDATE - New Software Release for Skycontroller 2 V1.0.7

Like others have mentioned, there seems to be a problem downloading the firmware update to a phone or tablet. I have connected the skycontroller 2 to both a phone and a tablet and although they see each other just fine, the prompt to update the firmware always results in "The download of the file has failed. Do you wish to restart it ?"

 

I have tried several dozen times on both devices but the download never even begins before the error appears. What is the solution? 

padu235
Senior Navigator

Re: UPDATE - New Software Release for Skycontroller 2 V1.0.7

I am having the exact same issue. The SkyController2 firmware 1.0.7 will not download to my cell phone. The Bebop 2 software update 4.4.0 also failed to download to my Galaxy S8. I was able to download the 4.4.0 firmware to a USB drive connected to my computer and install that way. I can't figure out how to install the SkyController2 firmware. Maybe there is a problem with the server?

mdeazley
Senior Navigator

Re: UPDATE - New Software Release for Skycontroller 2 V1.0.7

Problem: SkyController2 1.0.7 update fails to download repeatedly.

 

I have a SkyController2 connected via USB to a Samsung Galaxy 7, and the 1.0.7 SkyContoller 2 update fails during the download phase repeatedly.

 

I was able to update my Disco to 1.4.1 with the same setup, but the SkyController2 download has been failing for over two hours now.

 

Screenshots:

Update Screen: https://pasteboard.co/GVY0iIy.png

Download that never gets above 0%: https://pasteboard.co/GVY0w2S.png

Download failed dialog: https://cdn.pbrd.co/images/GVXZDnY.png

mdeazley
Senior Navigator

Re: UPDATE - New Software Release for Skycontroller 2 V1.0.7

Problem: SkyController2 1.0.7 update fails to download repeatedly.

 

I have a SkyController2 connected via USB to a Samsung Galaxy 7, and the 1.0.7 SkyContoller 2 update fails during the download phase repeatedly.

 

I was able to update my Disco to 1.4.1 with the same setup, but the SkyController2 download has been failing for over two hours now.

 

Screenshots:

Update Screen: https://pasteboard.co/GVY0iIy.png

Download that never gets above 0%: https://pasteboard.co/GVY0w2S.png

Download failed dialog: https://cdn.pbrd.co/images/GVXZDnY.png

Vpadfsu
Master navigator

Re: UPDATE - New Software Release for Skycontroller 2 V1.0.7

my ipad is on version 9.3.5.  I have always been using 1.0.4 sky controller 2 firmware.  This update is giving me some conntection issues now.  Can i go back to 1.0.4?

Highlighted
Community Manager
Community Manager

UPDATE - New Software Release for Skycontroller 2 V1.0.7

Hi, 

 

We are pleased to announce a new software version is now available via the FreeFlight Pro application for the SkyController 2. Version 1.0.7 fixes the issue with iOS11 USB connectivity if a user's iOS device has not already been updated to iOS11.1 or above. 

 

Kind regards

 

Parrot Support