Software Update Process


To identify the version number installed on your Parrot ZIK, use the Parrot Audio Suite application or check the name given to your Parrot ZIK by other Bluetooth devices. The version number is indicated at the end of this name.


There are two methods for updating the Parrot ZIK.

With the Parrot audio Suite application

  1. A pop-up will notify you if a new version is available when the application is launched.
  2. Press Install to install the update.
  3. Wait until a message appears. 
    - If the message "The installation was successful" is displayed, the Parrot ZIK restarts and reconnects automatically. 
    - If this message is followed by « Please reconnect your Zik in Bluetooth », the Parrot ZIK restarts. You must reconnect your Zik to your smartphone in Bluetooth. 
    - If the message « Your Zik has to carry out a complete restart », remove and put back the battery of your Zik. The installation of the update will be finalized at the next startup of your Parrot ZIK.
  4. Check that the update has been properly installed by pressing System.


With a USB/micro USB cable

Warning: Installation of the incorrect software file will damage the Parrot Zik.

Steps 2 to 5 are only necessary if you are updating the Parrot ZIK via your computer for the first time.
  1. Connect the Parrot ZIK to your computer (PC or Mac) using a USB / micro-USB cable.
    > The Parrot ZIK turns on.
  2. Press the on_off.png  button.
    > The red on_off.png  icon blinks.
  3. Wait until the driver installation is complete and a pop-up appears like the one shown below. 
    The appearance, content and location of this message will depend on your operating system.

  4. Safely remove and disconnect the Parrot ZIK from your computer. 

  5. Press the on_off.png  button.
    > The  icon remains red.
  6. Restart the Parrot ZIK and reconnect it to your computer.
  7. Download the update file available by clicking the software update file tab at the top of this page.
  8. Drag and drop the update file into the Parrot ZIK, as though it were a USB flash drive
  9. Safely remove and disconnect the Parrot ZIK from your computer.
Once the Parrot ZIK has been disconnected, the icon will flash in white.Do not turn off the Parrot ZIK until it stops flashing.
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